7uz Terms and
Conditions
Please read these terms and conditions carefully before using the 7uz platform. This document defines your rights, responsibilities, and the terms of our service.
Important: This site is for users aged 21 and above only. By registering an account or using the platform, you confirm that you are of eligible age and agree to fully comply with these terms and conditions.
Introduction and Scope
7uz is an online gaming platform that provides live casino, slots, cricket betting, fishing games, and various other entertainment gaming services for users in Bangladesh. The terms and conditions described below apply equally to the 7uz website, app, and all associated services.
This document forms a legal agreement between you and 7uz. By accessing the platform, you acknowledge that you have read, understood, and are bound by all of these terms.
Account Registration and Eligibility
1.1 Registration Eligibility
The following conditions must be met to create an account on 7uz:
- You must be at least 21 years of age.
- Each person may open only one account. Creating multiple accounts may result in all accounts being cancelled and balances forfeited.
- All information provided at the time of registration must be accurate, complete, and up to date.
- Registration is not permitted from areas where online gaming is legally prohibited.
1.2 Account Security
You are solely responsible for keeping your account password and login details completely confidential. You are fully responsible for any activity carried out through your account. If you suspect any unauthorized access, notify our support team immediately.
1.3 Identity Verification (KYC)
7uz may request a national ID card, passport, or other documents for identity verification at any time. 7uz reserves the right to hold withdrawals until verification is complete. Providing false information will result in permanent account closure.
Deposit and Withdrawal Policy
2.1 Deposit Rules
The following conditions apply when depositing funds to 7uz:
- The minimum deposit amount is ৳500 (for each method).
- Accepted payment methods: bKash, Nagad, Rocket, and bank transfer.
- Deposits must be made only from a payment account registered in your name. Deposits through third parties are not permitted.
- The deposit amount will be automatically added to your account balance. If there is any delay, please contact support.
2.2 Withdrawal Conditions
- The minimum withdrawal amount is ৳500.
- Withdrawals are typically completed within 15 minutes to 2 hours.
- Withdrawals can only be made to verified payment methods.
- Withdrawals may be restricted until any active bonus wagering requirements are met.
2.3 Failed Transactions
If a transaction fails for any reason, any debited amount will be returned within 3-5 business days. In the case of repeated failed transactions, the account may be temporarily suspended. For any issues, contact us via 24/7 live chat.
Bonus and Promotion Terms
3.1 Welcome Bonus
New members at 7uz will receive a 100% bonus on their first deposit, up to ৳10,000. The following conditions apply to claiming and using this bonus:
- The wagering requirement for the bonus is 15 times (15x).
- Direct withdrawal from the bonus is not possible before the wagering requirement is met.
- The bonus applies to the first deposit only; it does not apply to subsequent deposits.
- If the account is closed after claiming the bonus or any condition is violated, the bonus will be cancelled.
- 7uz reserves the right to modify or withdraw any bonus offer at any time.
3.2 VIP Program
The 7uz VIP program has four tiers:
- Bronze: Weekly cashback up to 0.3%.
- Silver: Weekly cashback up to 0.6%.
- Gold: Weekly cashback up to 0.9%.
- Platinum: Weekly cashback up to 1.2%.
You can advance to higher tiers through regular and active play.
3.3 Bonus Abuse
The following activities will be considered bonus abuse and may result in account cancellation:
- Claiming bonuses through multiple accounts.
- Placing artificial bets to avoid bonus wagering requirements.
- Exploiting system errors or loopholes.
Fair Play and Prohibited Activities
4.1 Fair Play Policy
7uz is committed to ensuring a fair and transparent gaming environment for all players. All games on the platform are operated by a verified Random Number Generator (RNG) system, which ensures the impartiality of results. All data is kept secure using SSL encryption technology.
4.2 Prohibited Activities
The following activities are strictly prohibited and may result in permanent account closure and balance forfeiture:
- Fraud, hacking, or attempting unauthorized access to the system.
- Creating multiple accounts.
- Using the platform for money laundering or processing illegal funds.
- Harassing or intimidating other users.
- Using bots, scripts, or automated software.
- Impersonating 7uz staff.
- Placing bets with third-party funds.
Intellectual Property and Privacy
5.1 Intellectual Property
The 7uz website, logo, content, game interfaces, and all related materials are the exclusive property of 7uz. Copying, distributing, or modifying any content without written permission, except for personal, non-commercial purposes, is strictly prohibited.
5.2 Data Protection
To learn more about how your personal data is collected, stored, and used, please read our Privacy Policy. Your data will never be sold to third parties and will only be used to improve our services.
5.3 Cookies and Tracking
7uz uses cookies to operate the website properly and to improve the user experience. Cookies can be managed through your browser settings, however disabling cookies may cause some services to not function correctly.
Responsible Gaming and Self-Exclusion
6.1 Responsible Gaming Policy
7uz believes that gaming is an entertainment activity and should never be seen as a solution to financial problems. We encourage users to play responsibly and invite them to contact our support team if they need help.
- Set a daily or weekly deposit limit for yourself.
- Do not place excessive bets to try to recover lost money.
- If gaming is affecting your daily life and family, take a break.
- If you suspect problematic gaming, use the self-exclusion feature.
Visit our Responsible Gaming page to learn more.
6.2 Self-Exclusion
Any user may request to suspend their account for a set period or permanently through 24/7 live chat. Self-exclusion requests will be processed within 24 hours of receipt.
6.3 Protection of Minors
Use of the 7uz platform by anyone under 21 is strictly prohibited. Parents are advised to use parental control software to keep minors away from gaming.
Limitation of Liability
7.1 Service Availability
While 7uz strives to ensure uninterrupted service on the platform, service disruptions may occur for the following reasons:
- Server maintenance or upgrade work.
- Third-party technical failures.
- Natural disasters or other unforeseen circumstances.
- Internet connection issues.
In such situations, 7uz will not be liable for any losses incurred.
7.2 Technical Errors
7uz reserves the right to correct any incorrect balance or bet result displayed due to a software bug or technical error. Any winnings paid out based on a faulty result may be cancelled.
7.3 Dispute Resolution
In the event of any dispute, please contact us first via 24/7 live chat or email. 7uz is committed to resolving all reasonable complaints fairly.
Terms Amendments and Termination
8.1 Amendment of Terms
7uz reserves the right to modify these terms and conditions at any time. Users will be notified of significant changes via email or through the platform. Continued use of the platform after any changes will be considered acceptance of the new terms.
8.2 Account Closure
Any user may request to close their account at any time. Verified balances can be withdrawn before account closure (provided no active wagering conditions apply). 7uz reserves the right to immediately close any account due to a breach of these terms.
8.3 Contact
If you have any questions or concerns about these terms and conditions, please contact us:
- 24/7 Live Chat: Contact the support team directly from any page on the platform.
- Email: [email protected]
- All communications are handled in accordance with Bangladesh Standard Time (BST, UTC+6).